Part Two: Hospitality is a Team Sport

The success of any team relies heavily on the performance of its individual members. A great way to influence your team toward exceptional performance, is to extend to them the same generosity of spirit you expect them to show your customers.

Part One: Practicing Hospitality with Your Customers

Continuing our lessons inspired by Will Guidara’s bestseller Unreasonable Hospitality, this week we dive into the practice of hospitality with your customers. Prioritizing a memorable customer experience can have a positive impact on your business, setting you apart from others in your industry.