Twin Feathers Provides Road Map That Drives Success For Family-Owned Propane Company
I have always considered Twin Feathers to be our “ace up the sleeve” for our marketplace against our competitors; they have made us more competitive while still holding onto our margin.
Twin Feathers partnered with a family-owned Canadian propane business (who would prefer to remain anonymous). The company began in the 1980s and serves residential and commercial propane customers across a large region in Canada. They pride themselves on excellent service and customer satisfaction and reached out to Twin Feathers to assist with day-to-day pain points holding them back from future success.
Twin Feathers first uncovered savings using our commodity management program. We improved their day-to-day handling of their producer and wholesale product files–which used to take them considerable time. Then, we negotiated with producers on their behalf–saving them additional time and effort. Finally, we developed a road map to drive success with hedging strategies, access to index pricing and new cavern storage options.
So many regional propane businesses need help understanding where the market is, where it will be, and what file to pull if they want to make a change. Similarly, this company needed more strategic awareness on locking in gas supply and pricing. By working with Twin Feathers, they gained confidence, secured better contracts and utilized new strategies that immediately affected their bottom line.
We provided this family-owned business with group volumes, negotiated on their behalf, and trained their team on supply and demand initiatives like securing fixed-rate propane. Twin Feathers’ job is to understand all the players at the table so business owners can do their job of running a business, instead of watching the market. This particular owner considers Twin Feathers the “ace up his sleeve” and reports we’ve made them more competitive while still holding onto their margin.
Rest easy knowing we’re your guide for energy industry market expertise and commodity advising.
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Contact our team to schedule a free consultation with one of our experienced professionals.
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We’ll analyze past year’s performance to identify pain points and areas for improvement, including a comprehensive savings evaluation.
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We’ll recommend the best plan to meet the unique needs of your business and provide a detailed price estimate before getting started.
We enjoy working with Twin Feathers. Great people who have helped our business!
Twin Feathers has taken the burden of the everyday supply logistics off our plate and allowed us to focus on our operations in the critical times of the year. They have educated our team along the way and helped us brainstorm options/risks that fit our business model. Twin Feathers has allowed the Tevis organization to explore opportunities within the supply and hedging arena that we would not have been exposed to without the relationship.
We experience less angst when making a futures purchase.
They not only taught us how to plan and diversify our supply, but also new ways to protect the price. They have been great at negotiating supply deals and putting plans in place to know we will be secure when the market is not. I am confident that if things get tight we will be in a better position than our competitors.
We can’t say enough about the high level of service the entire team provided us. We relied on them and they came through for us over and over. They are complete professionals and a pleasure to do business with.
It has been one of the best decisions that our company has ever made. The Twin Feathers team have looked after our interests since day one, and have executed the plan each year very well.
Twin Feathers has partnered with energy firms since 1998 to provide transparent, value-driven commodity market advisory services.
